Deliveries

All range of pre-printed designs are in stock and orders are normally dispatched within 48 hours of your order being placed. UK orders are sent by Royal Mail, 1st Class Post which are aimed to arrive within 3 working days of dispatch. Once posted we have no control over delivery. For any other regions please contact your postal service for information. Specific delivery dates cannot be guaranteed and orders can only be sent by standard Royal Mail postal service – sorry, but we cannot dispatch by Recorded Delivery, Special Delivery or Next Day Delivery and can only advise that you order within ample time to receive for any time-sensitive occasions. Specific instructions such as “If not in, please leave in the plastic box behind the shed” (or similar) cannot be adhered to. See also “Packaging” below

In the unlikely event your order is not currently in stock we will advise within 48 hours. You will be offered the opportunity to cancel your order with complete refund or await re-stocking or to select an alternative design/size. We aim to hold all items in stock or to re-stock within 14 days.

All shirts are packed and posted separately, regardless of multiple orders being placed at the same time; shirts are dispatched in bio-degradeable plastic envelopes, suitable for delivery through a standard letterbox meaning no signature is required. Shirts are folded to fit the envelope. Although our best endeavours to avoid ‘surprise gifts’ being detected are made the envelope will obviously contain fabric of some description!

Pre-Printed Tees Delivery Schedule:

All designs are in stock and orders are normally dispatched within 48 hours of your order being placed.
UK orders are sent by Royal Mail 1st Class Post which are scheduled to arrive within 3 working days of dispatch. Europe, North America and Australia orders are sent by Royal Mail 1st Class Air Mail and will arrive after 5 working days.
For any other region please refer to your local mail service for more information.
Specific delivery dates cannot be guaranteed and orders can only be sent by standard Royal Mail post services – sorry, but we cannot dispatch by Recorded Delivery, Special Delivery or Next Day Delivery and can only advise that you order shirts with ample time to receive for any time-sensitive occasions. Specific instructions such as “If not in, please leave in the plastic box behind the shed” (or similar) cannot be adhered to.

Returns/Refund Policy:

We all make mistakes - don't panic! If you are at all unhappy with your garment(s), whether it be an incorrect size, ordered in error or simply an unwanted gift, we will be only too pleased to refund your payment for all or part of your order, if the goods are returned in the same condition in which they were supplied; simply return to Smart T’s Ltd, enclosing a brief description of your requirements and a return address; unfortunately it may mean we need to issue a cheque for the amount due as there is limited time in which we can refund to your card account, which will mean we will also need a name to make the cheque payable; we cannot accept returned goods that have been washed or excessively worn or are no longer in the same condition as supplied. This does not effect your statutory rights. Our ‘no quibble guarantee’ is for 30 days from receipt of order but we may extend this under certain conditions, such as a gift for an occasion in the future where the complaint could not be anticipated. Goods received as our error will be replaced without further cost to you.

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